IT experts TruStack Ltd have pledged to fundraise over £7,000 to help parents with sick babies – inspired by special software that allows parents to track their young ones’ progress.

The company, based in Cramlington, wants to raise £7,500 in the coming year for new charity partner The Tiny Lives Trust, which supports the Neonatal Unit at Newcastle’s RVI Hospital.

That is the same amount that it costs annually to run vCreate, a secure video messaging service that allows clinical teams to send updates on children to their parents when they can’t be together.

The partnership between TruStack and Tiny Lives came about after the charity helped two of the company’s directors through difficult times.

Both Paul Watson and Russell Henderson were supported by Tiny Lives, and the pair have been wanting to pay the charity back ever since.

Paul’s daughter Niamh, now 18, spent over a month in the Neonatal Unit when she was born five weeks prematurely, weighing just 3lbs.

Dad-of-two Paul said: “I am so grateful to the charity for what they did for us back then, I can’t think of anyone better to support.

“They do vital work supporting people through the toughest of times and we want to help in any way we can.

“Being a company focused on IT, if we can raise as much money as it costs for them to use such a wonderful piece of technology we will be very happy.”

Paul and Russell make up two of the six directors of TruStack, which provides a range of IT services for businesses across the North East and beyond.

These include cloud computing, infrastructure design and implementation, data centre services, managed services, unified communications, Cybersecurity solutions and managed desktop services.

Amongst its clients are many of the North East’s Top 200 companies – including Muckle LLP and Collingwood Business Solutions – as well as big names across the UK like the Natural History Museum and Vertu Motors.

Russell’s son Mattie, now 10, spent around seven weeks in the RVI when he was born.

Russell, 41, said: “I spent a lot of money on parking, just being at hospital every day, and at the end of the stay Tiny Lives footed the bill. It was amazing they did that and it has always stuck with me.

“I have wanted to do something for them for a while, so I am really pleased TruStack is able to partner with them now.”

Rachel Hardwick, corporate fundraiser for Tiny Lives, said: “This technology is amazing. It means the hospital is able to give updates to families about their babies even if they aren’t there for whatever reason.”

She added: “This partnership means so much to us. It feels extra special when we have people supporting our charity who have been helped by us in the past. It is like we are completing the circle.

“More than 750 families receive our support at the RVI every year and it just wouldn’t be possible without businesses like TruStack.”

TruStack was formed after the merger of SITS Group, PCI Services and Pivotal Networks earlier this year.

Its head office is on the Northumberland Business Park, Cramlington, with a branch office situated at the Evolve Business Centre, Houghton-le-Spring.